Terms, refunds and privacy

Last updated 15 November 2026

Terms of sale

• What you buy. A VIP tier on the Dark Line RP Pavlov server for the in-game player name you enter, either for a set number of days or permanently. VIP gives the cosmetic perks and extra base saves listed on the shop page.
• Monthly VIP is a membership on Patreon. Patreon charges you every month until you cancel it on Patreon, under Patreon's terms. VIP lasts as long as the membership is paid; after you cancel it stays until the end of the month you paid for. Each payment gives VIP to the in-game player your Patreon account is linked to.
• Permanent VIP is a one-time payment.One-time payments. Nothing renews and nothing is charged again. If you buy the same tier again, the new time is added to the end.
• Delivery. VIP is added automatically after payment, usually within a minute.We check each PayPal payment by hand, usually within a few hours, and VIP is added as soon as we confirm it. An order that isn't marked as paid within 24 hours expires. If we can't find your payment, the order is declined and you see why on your order page. If the player is online it's added straight away. If not, they get it when they next join.
• Permanent means for as long as the server runs. Perks may change when the server is updated.
• Rules still apply. VIP doesn't protect anyone from the server rules. Bans and other punishments don't refund VIP.
• Under 18? Get permission from a parent or guardian before you buy.
• Payments are made through PayPal. We never see your card or bank details.are sent to us with PayPal, with your order code in the note. We never see your card or bank details.are processed by Stripe. We never see your card details.
• Dark Line RP is a community server. It is not made by, endorsed by or affiliated with Vankrupt Games, Pavlov or Meta.

Refunds

• VIP is digital content that starts right away. At checkout you agree that it starts immediately and that you lose the 14-day right of withdrawal once it has been added. Your other rights stay the same if something doesn't work.
• Wrong name: open a ticket within 7 days with your order code and staff will move the VIP to the right player.
• VIP never arrived: if we can't fix it, you get a full refund.
• If a payment is reversed through a refund, a dispute or a chargeback, the VIP from that order is removed.

Privacy

• What we keep: for each order, the in-game player name, the tier and time bought, the amount, our order code and the payment's reference number. We use them to give and manage VIP.
• PayPal handles your payment details under PayPal's privacy statement. As the seller we can see what PayPal shows sellers about a payment, such as the payer's name and e-mail address.
• PayPal handles your payment details under PayPal's privacy statement. As the receiver we see what PayPal shows us about a payment: the payer's name, e-mail address and note. On the order page you can also type the name on your PayPal account so we can find your payment. Only the server owner sees it.
• Stripe handles your payment details and e-mail address under Stripe's privacy policy, to process the payment, send your receipt and prevent fraud.
• Patreon handles monthly payments under Patreon's privacy policy. When you log in with Patreon on this website we keep your Patreon account number and name, linked to the in-game player you chose, plus your membership's tier, status and payment dates, to give and end the VIP. We don't get your card details or e-mail address.
• This website uses no cookies, no tracking and no analytics, and keeps no visitor logs.
• You can ask us to delete your order records unless we have to keep them, for example for accounting.

Contact

Open a ticket in our Discord server.